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A 67-year-old American woman has received passenger injury compensation for an incident aboard a Qantas flight which she says left her "stone cold deaf".
The international business consulting company executive was on holiday in Australia when she boarded an Alice Springs to Darwin flight. However, shortly after the woman boarded a 3-year-old boy sitting nearby screamed so loudly that the accident claimant's eardrums allegedly ruptured.
As a result, the woman instructed a no win, no fee lawyer to claim for "sudden sensio-neural hearing loss," which she alleges was caused by Qantas failing "to take all the necessary precautions to prevent the accident".
Initially, Qantas defended the passenger injury compensation claim, arguing that the "plaintiff's injuries, if any, were caused by the arbitrary and volitional act of a three-year-old child. Flight attendants cannot predict when children aboard an aircraft are about to scream. There is no evidence that the child was screaming in the terminal, or on board the aircraft prior to the particular scream which allegedly caused the damage."
However, after the woman presented her case she voiced her considerable anger - "I guess we are simply fortunate that my eardrum was exploding and I was swallowing blood. Had it not been for that, I would have dragged that kid out of his mother's arms and stomped him to death" – Qantas agreed to settle the case.
The precise details of the passenger injury compensation settlement remain undisclosed, as both parties have signed a strict confidentiality agreement.
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